Employee Spotlight: Nicole Sweeney
CHI St. Luke's Health
Baylor St. Luke's Medical Center
Nicole Sweeney, RN, has mastered the concept of AIDET in her delivery of patient care. Nicole acknowledges patients, introduces herself, sets realistic expectations about the duration of their procedure, explains things clearly, and thanks her patients and their families. By incorporating these principles into patient interactions, Nicole is ensuring an improved and informed patient experience.