Employee Spotlight:
Nicole Sweeney

CHI St. Luke's Health

Baylor St. Luke's Medical Center
Department: 15 Tower: General Surgery
Title: Registered Nurse
How They're Living Our Mission: Patient Experience, Quality, Growth
Nicole Sweeney, RN, has mastered the concept of AIDET in her delivery of patient care. Nicole acknowledges patients, introduces herself, sets realistic expectations about the duration of their procedure, explains things clearly, and thanks her patients and their families. By incorporating these principles into patient interactions, Nicole is ensuring an improved and informed patient experience.